Manager group is not updated when using custom person entity

If we use a custom person entity and want the accounts automatically added to the service manager group, the schema must be mapped correctly.

The automatic population of managers into the manager group uses the ersupervisor attribute in the user profile schema. The ersupervisor attribute is a Security Identity Manager attribute and must be mapped to the attribute in the schema that stores the manager relationship. For the ready-to-use Person profile, ersupervisor is mapped to the manager attribute in the inetOrgPerson objectclass. The mapping of ersupervisor to manager is appropriate for a custom user profile based on an objectclass that extends inetOrgPerson.

Mapping the ersupervisor attribute

1. Select Configure System > Manage Entities.

2. Click the name of the custom user profile.

3. Click the Attribute Mapping tab.

4. Select ersupervisor as the ISIM attribute.

5. Select the appropriate Custom LDAP attribute, such as manager.

6. Click Map to map the attribute.

7. Click OK to save your changes.

Parent topic: Troubleshooting ISIM Server problems