Create an access request workflow

The first step in this scenario is to create a workflow used whenever access is requested. In the previous administrator scenario, ISIM administrator created an access entitlement. In this scenario, the service owner creates a request workflow for that access. After this workflow is created, an accountant can request access to the shared folder. For instance, if Ursula User wants to access this shared folder, Judith can request access. The manager (Michael Manager) is notified of the request. Chuck can approve or reject the request. If Chuck does not respond to the request within the period specified, the service owner must respond.

Design an access request workflow...

1. Log in to the administrative console as service owner jowner.

2. From the navigation tree, select Design Workflow > Manage Access Request Workflows.

3. In the Access Request Workflows table, click Create.

4. On the General notebook page enter:

   Name	Enter Windows shared folder access workflow.
   Description	Enter Approval for the Presenters group.

5. From the Service type list on the General notebook page, select All.

6. Click the Activities tab.

7. On the Activities page:
   1. In the Select method for defining activities field, select Simple.

   2. From the Simple Activities Definition table, select Create an approval activityand click Go.

8. On the Approval Activity page, specify the following information and click OK:

   Activity name	Enter Manager Approval for Windows shared folder access.
   Approver type	Select Manager.
   Escalation time in days	Enter 10. The request escalates to the specified escalation participant when this interval of time expires.
   Escalation participant type	Select Service Owner.

9. On the Activities notebook page, click OK again.

10. On the Success page, click Close.

Parent topic: Configuration of an approval workflow for an access entitlement