Manage multiple activities

We can use the Identity Service Center to act simultaneously on multiple activities that are assigned to you. The Select Multiple option is only available for a work order and decision based activities. For example, approvals, separation of duty violations, and simple user re-certifications. We must choose individually and work on the activities which are of the type Request for Information and Compliance alert.

An administrator can show or hide the user comment field from the page. An administrator can also configure the justification field either as required or optional for approving or rejecting the activity. An administrator can also configure the justification as a required or optional for work order activity. An administrator can also hide the justification field from the page. Contact the system administrator if to change the behavior of the justification field.

An activity is an action item that is displayed in your activities list as part of a workflow process and requires your action. We can use the Identity Service Center to view and act on your activities. When we use this option, you provide a single justification and the same operation is performed on all the selected items. We can view only those attributes for which we are granted read permission.

If the activity is for user re-certifications in which we must specify review actions instead of simple decision actions, the activity is marked with an icon and we are redirected to the Self-Service console.

1. Log on to Identity Service Center.

2. Click Manage Activities > My Activities. The Manage Activities and Decisions page is displayed.

3. Optional: We can filter the activities displayed. We can enter a string in the Search field to search for activities that contain the string. We can also use the quick search categories to narrow the list of activities displayed.

4. Click Select Multiple. The selectable activities are displayed with a check box.

5. Select the activity.
   • For each activity to take the same action on, select the check box.

   • Select the check box for a single activity and click Select All on this Page to select all similar activities.

6. Enter the reason for your decision and any additional comments. The justification is applied to each of the selected activities.
7. Complete the activity.
   • For approval activities, click Approve or Reject.
   • For work order activities, click Successful, Warning, or Failure.
   Your action is processed and the activity cards are updated appropriately.

We can continue to work on your activities, review previously completed activities, or exit from the Manage Activities and Decisions page.

Parent topic: Identity Service Center scenarios