Request Access

The Request Access wizard provides a unified catalog of accesses that you can choose from to provide access for a user. We can request accesses to multiple sets of operations and permissions for the user.

Then, you can apply the access items to the roles and groups to be governed by it.

Depending on how the system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact the system administrator.

Before you request one or more accesses for a user, investigate which business units and objects might be affected by the request..

Use the Request Access wizard to request one or more accesses for ourself or another user.

  1. From the Identity Service Center Home page, click Request Access.
    • If your view is for self only, the Select Accesses page opens. Go to Step 3.
    • If your view is for others, or self and others, the Select User page opens and the available users are displayed. Continue with Step 2.
  2. If we are on the Select User page, click the user for whom you want to select accesses. If we are requesting accesses for ourself, click Select me in the Quick Select menu. The Select Accesses page is displayed and the user name is displayed in the Request Summary field.
  3. In the Select Accesses page, click to select one or more access items.

    The Request Summary field displays an updated summary about the selected user, the selected accesses, or any error, warning, or information messages about the access selections. Click Request Summary to open and view all the details in the Request Summary catalog. The number of items in the cart is increased for each access that is requested..

    If you want to start the request again, then click Cancel My Request.

  4. Click Next to display the Provide Required Information page.
  5. Provide the information such as a brief justification for the request, account information, or password creation preferences. For noncompliant values or validation errors in any Identity Service Center console fields, click outside the field or tab to view or display the updated hover or hint text.
  6. Depending on the configuration, if it is displayed, click Provide Account Information to open the page to supply account information. If the service supplies default values for the necessary account information, the section is marked as complete. No additional information is needed. However, you can modify the information or provide more information for the account. Specify the additional information that is necessary for the request, such as personal information about the requester, or necessary resource-specific information.

    After the account information is entered, click Save and Continue to return to the Provide Required Information page.

  7. Click Submit to submit the request for one or more accesses.


Results

View the confirmation or status for the submitted request in the Request Access Summary page.

Request more accesses or view the status of the request.

Parent topic: Service Center for Managers and Administrators