Work order node

Use the Work order node to send email to an ISIM user. The email either requests some type of manual activity or is a simple notification.

The work order activity supports two execution modes: send mode and send and wait for completion. The send mode completes the activity when the work order request messages are successfully sent to the mail server for forwarding to participants. The send and wait for completion mode sends the email and then waits for notification of the completion of a manual activity.

The activity ID and Participant properties are the only required properties for the work order node.

• Work order workflow participant resolution
  Work orders interact with users differently, based on the setting for send or send and wait for completion. The setting also changes the behavior of participant resolution. In the send-only mode, only participants with email addresses are resolved. Send mode emails only a notification. If no email address is specified for the user, the user is not a valid workflow participant.

Parent topic: Workflow elements