Escalate manual activity event

The escalate manual activity event is audited when a manual activity is escalated. Normal escalation occurs when the activity is not completed by the due date. Escalation also occurs when the participant for the activity cannot be resolved. In this case, the activity is created in an escalated state. In addition to the AUDIT_EVENT table, escalate manual activity events use the following tables.

• AUDIT_MGMT_ACTIVITY
• AUDIT_MGMT_PARTICIPANT

• AUDIT_MGMT_ACTIVITY table
  The AUDIT_MGMT_ACTIVITY table is modified if a manual activity event is escalated normally or if the participants that are assigned cannot be resolved.
• AUDIT_MGMT_PARTICIPANT table
  The AUDIT_MGMT_PARTICIPANT table contains information about participants of manual activities. It includes extra audit data that is related to rows in the AUDIT_EVENT table for which the ITIM_EVENT_CATEGORY column contains the value ManualActivity.
• Values for columns in the AUDIT_EVENT table for the escalate manual activity event
  The AUDIT_EVENT table is common for all audit events. However, the value for some columns is different depending on the event. See the specific event for the column values.

Parent topic: Manual activity events