Manual services and service types

The manual service type manages user accounts on a target resource manually. Account requests are routed to a specific user rather than a service provider so that it can be handled manually or by using other tools outside of ISIM Server. These are resources for which at least one of the following statements apply:

• There is no adapter currently available to do the provisioning, and it is not possible or practical to develop a custom adapter.
• Some or all of the provisioning activity requires a person to do the necessary setup process.
• You choose to do the task manually.

Examples of resources for manual service types and manual services include:

• Voice mail setup
• Telephone setup
• Personal computer setup
• Physical mail setup
• Employee badge request

See

• Create manual services
  
• Change a manual service
  
• Configure a manual service type to support groups
  
• Reconcile accounts for manual services
  

Parent topic: Service type management