View all requests
We can view all the requests users submitted.
Use the View All Requests page to use various search criteria to find all requests are submitted to the system, regardless of their completion status.
View All Requests is only intended for users that have full, unrestricted access to the audit trail. There is no ACI checking in this view. Use caution when exposing this task in a user's view.
- From the navigation tree, select View Requests > View All Requests.
- On the View All Requests page:
- Select a request type from the list.
- Select a time interval.
- Optionally, click the icon () next to More Search Criteria to filter by status, date request was completed or submitted, service, user, or request ID.
- Click Search Requests when we are done specifying search criteria.
- To view the details of a request, click the request type. The information about the request is read-only.
- Click the icon () below the Process Data section to view further information about the initial process data of the request.
- On the View All Requests page, click the root structure to view the request details. The information about the request is read-only.
- Click Close to close the View All Requests page.
- When we are done reviewing the requests, click Close.
Parent topic: Requests administration