Local console connection problems

 

When setting up your local console, you might encounter problems connecting. Failure to connect is defined as problems resulting in the status not going to Connected and the emulator did not start.

• Console fails to connect
  Under certain circumstances, a directly attached console will fail to connect.

• Network connection errors
  These are solutions to problems that occur when a local console fails to connect to a system over a network.

• Error message: The connection to the system is not a secure connection
  You may receive this error message: The connection to the system is not a secure connection.

• Local or remote console status remains Connecting
  These are solutions to problems that prevent the local console from connecting to the system or prevent the remote console from connecting to a local console due to improper hardware or software configurations.

• Console fails to connect and port detection fails
  If your console fails to connect and your port detection fails, here are some possible reasons.

• Performance degradation on local console
  The most likely reason for performance degradation is that the communication port is not running a buffered UART (Universal Asynchronous Receive/Transmit serial port chip).

• Unable to make a connection when infrared devices are installed
  If the PC having connection problems has infrared devices, you may need to disable infrared in some cases.

• Unexpected disconnections
  If the PC, local or remote console, or both, have power management capabilities, it should have this function disabled.

• Using HyperTerminal to validate connectivity between client and the system
  HyperTerminal is a Windows^® application used for connecting to various sources and is supplied by all Windows operating systems on the install media, though may not be automatically installed. When the local console directly attached to the server does not connect, you can use HyperTerminal to determine if the PC has connectivity to the system.

 

Parent topic:

Troubleshooting connection problems

 

Related reference

Troubleshooting emulator problems