Troubleshooting e-mail

This information is designed to help you solve problems related to e-mail that you might experience.

• Determining problems with e-mail
  You can use simple steps to determine what is causing a problem with e-mail.

• Checking component journals
  You can check journals that record errors to determine how to solve a particular e-mail problem.

• Tracking undelivered e-mail
  You can use a generic user ID to track problems with undeliverable e-mail. This method can be useful for both e-mail delivery and configuration problems.

• Solving problems with the QtmmSendMail API
  You can use this troubleshooting process to resolve problems that you are having with the Send MIME Mail (QtmmSendMail) API.

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