Troubleshooting File Transfer Protocol

This topic provides basic troubleshooting techniques for problems that occur with the File Transfer Protocol (FTP) server or FTP client.

• Determining problems with File Transfer Protocol
  If you detect a problem when using File Transfer Protocol (FTP), use the flow chart and cause lists in this topic to identify the cause of the problem.

• Materials required for reporting FTP problems
  This topic describes the information that the IBM service representative might require to resolve an FTP problem.

• Tracing the FTP server
  The FTP server can be traced from any system that runs TCP/IP.

• Tracing the FTP client
  To produce an FTP client trace or display the subcommands sent to the FTP server, use the DEBUG FTP client subcommand.

• Working with FTP server jobs and job log
  You can research FTP errors by obtaining a spooled file of the FTP server job log. The FTP server automatically writes a server job log to a spooled file when it ends with an error.

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