Where to begin recovery

 

When you determine that you have an i5/OS® software installation error, first determine what your first step to recovery should be.

Type of installation failure
When failure occurred What to do
Saving the system before installation If a problem occurs while you are saving the system, review your job log to determine what caused the failure. Correct the error and complete your system save procedure. Do not continue to replace the new release until you have a complete backup copy of your system. If you cannot complete installing the new release, you will need this backup copy to restore the system to the previous release.
Installing new release or licensed program Use the next table on this page to direct you to the recovery information that find the problem, determine what caused it, correct the problem, and then complete installing this release.
Power failure during an installation process If you have a power failure anytime during the installation process, go to the next table on this page to determine where to start the installation again. You should be able to start with the task where you were when the failure occurred. For example, if you had completed installing the operating system when the power failed, and are now installing licensed programs, start with the task to install licensed programs. If you are using the automatic process, start at the beginning. The system can determine which tasks have not been completed and will resume at the appropriate task.

If the installation process fails and you cannot continue the current installation, use the book Backup and Recovery

Link to PDFand your system's backup copy to restore the previous release.

In the farthest left column of the following table, locate the installation section you were using when the failure occurred. In the second column, locate which task you were performing in that section. Locate the first task that failed during your installation and then use the information in the last column to determine your recovery starting point.

Where to start recovery
Installation procedure in use Task number in use at time of failure Where to start
Using image catalogs to install   Image catalog recovery
Using Operations Console to install   Operations Console recovery
Replacing a release using automatic installation Task 1. Using automatic installation Starting point for automatic installation recovery
Replacing a release using manual installation Task 1. Replacing the Licensed Internal Code Licensed Internal Code recovery
Task 2. Replacing the operating system Operating system recovery
Task 3. Replacing the licensed programs Licensed programs, PTFs, and secondary language recovery
Installing software on a new system (with the operating system already installed) Task 1. Doing the initial program load (IPL) Operating system recovery
Installing software on a new system (without the operating system installed) Task 1. Installing the operating system Operating system recovery
Changing your primary language Task 1. Changing the primary language Operating system recovery
Task 2. Installing the licensed programs Licensed programs, PTFs, and secondary language recovery
Installing additional licensed programs Task 1. Installing IBM® licensed programs Licensed programs, PTFs, and secondary language recovery
Task 2. Installing non-IBM licensed programs Look at the messages for the command
Installing a secondary language Task 1. Using the Work with Licensed Programs Menu Licensed programs, PTFs, and secondary language recovery
Task 2. Using the Restore Licensed Program command Look at the messages for the command

 

Parent topic:

Troubleshooting software installation problems