Recovering when the Operations Console remote control panel feature is not working correctly

 

To resolve problems when the Operations Console remote control feature is not working correctly, complete the following steps.

1. Are you able to change modes or select system functions using the Remote Control Panel feature?

   • Yes: Continue with the next step.

   • No: Make sure the Operations Console cable is attached correctly. Using the Operations Console display, disconnect and then reconnect the system connection. If the same failure occurs, contact your hardware service provider.

2. Are the Remote Control Panel functions (Function/Data, Mode and Power) correctly displayed?

   • Yes: Use the Remote Control Panel to start an IPL and continue with the next step.

   • No: Contact your hardware service provider.

3. Was the IPL successfully started?

   • Yes: Continue the IPL process.

   • No: Contact your hardware service provider.

 

Parent topic:

Problem analysis procedures