Problem summary form for multiple partitions (model 8xx)

 

Here is the problem summary form for multiple partitions (model 8xx).

Date and time that the problem occurred: ______/______/_____ ____:_____:_____

Partition state: _____________________________________________________

Partition ID: ______________________________________________________

Partition version: ___________________________________________________

Partition release: ___________________________________________________

Describe the problem: _______________________________________________

Message ID Message Text From/Send Program Instruction Number To/Receive Program Instruction Number
________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________

  1. Record the mode.

  2. From the Work with Partitions display, use option 10 to set the mode to Manual. For help getting to this display, refer to Accessing control panel functions.

  3. Place a check on the lines below to indicate which lights on the panel are on. Refer to Control panel for the system units for a diagram of the control panel.

    • _____ Power On

    • _____ Processor Active/Activity

    • _____ System Attention

  4. On the following grid, record the characters shown on the Display Partition Status display for functions 05, 11, 12, 13. In the product activity log and other software displays, the system reference code (SRC) appears much like it does for earlier releases. One difference is that the first word has up to 32 characters of text. Another difference is that the word is a number from 1 to 9 instead of 11 to 19. This helps to avoid confusing the word number with the function number used to find it.

  5. Go to the system panel to find and record the value for function 20. See Collecting system reference codes for step-by-step instructions.

 

Parent topic:

Gathering information with the problem summary form