Problem summary form for single partition (model 270 and 8xx)

 

Here is the problem summary form for a single partition (on models 270 and 8xx).

Date and time that the problem occurred: ____/____/____ ___:___:___
Describe the problem: _______________________

Message ID Message text From/send program Instruction number To/receive program Instruction number
________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________

  1. Record the mode.

  2. Place a check on the lines below to indicate which lights on the panel are on. Refer to Control panel for the system units for a diagram of the control panel.

    _____ Power On
    _____ Processor Active/Activity
    _____ System Attention

  3. Go to the system control panel to find and record the value for functions 05, 11, 12, and 13. See Collecting system reference codes for step-by-step instructions on finding system reference codes. Use the grid below to record the characters shown on the Function/Data display.

  4. Set the same mode as recorded in step 1 of this form.

Comments: _____________________________________________________________________

05 ____  ____  ____  ____  ____  ____  ____  ____    ____  ____  ____  ____    ____  ____  ____  ____ ____  ____  ____  ____  ____  ____  ____  ____     ____  ____  ____  ____    ____  ____  ____  ____
11 ____  ____  ____  ____  ____  ____  ____  ____     ____  ____  ____  ____    ____  ____  ____  ____ ____  ____  ____  ____  ____  ____  ____  ____     ____  ____  ____  ____    ____  ____  ____  ____
12 ____  ____  ____  ____  ____  ____  ____  ____     ____  ____  ____  ____     ____  ____  ____  ____ ____  ____  ____  ____  ____  ____  ____  ____     ____  ____  ____  ____     ____  ____  ____  ____
13 ____  ____  ____  ____  ____  ____  ____  ____     ____  ____  ____  ____    ____  ____  ____  ____ ____  ____  ____  ____  ____  ____  ____  ____     ____  ____  ____  ____     ____  ____  ____  ____
20 ____  ____  ____  ____  ____  ____  ____  ____     ____  ____  ____  ____    ____  ____  ____  ____ ____  ____  ____  ____  ____  ____  ____  ____     ____  ____  ____  ____     ____  ____  ____  ____

 

Parent topic:

Gathering information with the problem summary form