Recovering from a disk or disk drive problem

 

To resolve disk or disk drive problems, follow this procedure.

1. Make sure that all disk and diskette units are powered on and enabled. Some disk units might have enabled switches.

2. Make sure cables are correctly connected between the system and disk or diskette unit (if applicable).

3. Do all diskettes fail to read or write?

   • Yes: Contact your hardware service provider.

   • No: Replace the diskette and try the operation again. If the same failure occurs, contact your hardware service provider.

 

Parent topic:

Problem analysis procedures