Portal Express, Version 6.0
Operating systems: i5/OS, Linux, Windows
IBM Support Assistant Lite
IBM® Support Assistant Lite for WebSphere Portal Express provides automatic data collection and symptom analysis support for problem determination scenarios. This tool (formerly known as the Automated Problem Determination tool) collects and analyzes information pertinent to a problem scenario to help identify the origin of the problem being encountered.
IBM Support Assistant Lite reduces the amount of time it takes to reproduce a problem with the proper Reliability, Availability, and Serviceability (RAS) tracing levels set (trace levels are set automatically by the tool) and performs symptom analysis to streamline problem determination. In the event that you need further assistance, IBM Support Assistant Lite also reduces the effort required to send the appropriate log information to IBM Support.
For more information, and to download IBM Support Assistant Lite, go to Self-Help Central for WebSphere Portal