Define shipping charges

Shipping charges are the monetary amounts that you charge our customers to ship their orders.


Before starting

  1. For more information about defining shipping charges and an example, see Defining shipping data.

  2. Before you define shipping charges in WebSphere Commerce Accelerator, determine a strategy for all of the shipping charges you need to create.

    • Consider the following items:

      • How many shipping codes did you create? How many jurisdictions, shipping modes, and fulfillment centers are involved?

      • How many shipping charges per shipping code do you need? For example, we might create an oversized shipping code that applies to all oversized products that are to be shipped to several jurisdictions. You would have to create a charge for each jurisdiction. Also, if you offer three different shipping modes (Overnight, 3 day, and 5 day) you have to create charges based on both shipping mode and jurisdiction.

  3. Ensure that you complete the following steps:


Procedure

  1. Open WebSphere Commerce Accelerator

  2. Click Store > Change Shipping. The Shipping Overview page is displayed.

  3. Click Shipping codes. The Shipping Codes page is displayed.

    (Enterprise) In an extended site environment, shipping codes that are defined for an asset store extends to its stores. Shipping charges in these shipping codes are read only and no additional shipping charges can be created for these shipping codes.

  4. Select the shipping code to which the shipping charge applies.

  5. Click Charges. The Shipping Charges page is displayed.

  6. To define a new shipping charge, click New. The Define Charge Details page is displayed.

  7. In the Name field, type the name of the shipping charge.

  8. In the Description field, type a description of the new shipping charge.

  9. In the Time period section, select the time period when the charge is in effect.

  10. Select the Define fulfillment options check box. If you define more than one shipping mode, we must select the Define fulfillment options check box in order to specify which shipping mode to use. If you define more than one shipping mode and you do not select this check box, this shipping charge applies to all shipping modes.

  11. Click Next.

    • If we selected Define fulfillment options, the Fulfillment Options page is displayed.

      1. To define a new fulfillment option, click New. The Create New Fulfillment Option page is displayed.

        Note: Define fulfillment options that apply to this charge. If you have two different shipping modes that have different charges, define only one option now, and define the other when creating a new charge.

      2. From the Fulfillment center list, select the fulfillment center that fulfills the orders.

      3. From the Jurisdiction list, select the jurisdiction that the selected fulfillment center services.

      4. From the Shipping mode list, select the shipping mode that the selected fulfillment center and jurisdiction services.

      5. In the Precedence field, type the order of precedence that this combination of fulfillment center, jurisdiction, and shipping mode takes over other combinations.

      6. Click OK to save your settings and return to the Fulfillment options page.

      7. To create another fulfillment option, repeat steps a to f.

      8. When you finish creating fulfillment options, click Next. The Define Charge Type page is displayed.

    • If we did not select Define fulfillment options, the Define Charge Type page is displayed.

  12. In the Define Charge Type page, select the type of charge:

    • By Quantity: Creates charges based on the number of items shipped.

    • By Weight: Creates charges based on the weight of the order items shipped.

    • Fixed: Creates charges that are independent of quantity or weight.

  13. In the Define Charge Type page, select the type of charge: Click Next.

    • If we selected by quantity, the Define charge by quantity is displayed.

      • From the Currency list, select the currency for the charge, for example, USD (US dollars).

      • In the Ranges table:

        • To add a range, click Add. In the Start of range field, type the number that starts the range. For instance, 0 if the range is 0 - 5 items per order.

        • To add another range, repeat the previous step. Once you enter a second range, the end number of the first range is automatically entered. For instance, if your first range was 0 - 5, your second range starts with 6.

        • In the Charge column, type the amount to charge for that range. For instance, the amount to ship an order that contains 0 - 5 items might be $5.00. This amount is in the currency we selected from the list. To define amounts in second currency, select another new currency from the list.

    • If we selected by weight, the Define Charge By Weight page is displayed.

      • From the Unit of measure list, select the unit of measurement, for example, kilogram.

      • From the Currency list, select the currency for the charge, for example, USD (US dollars).

      • In the Ranges table:

        • To add a range, type in the initial charge for the lowest range, for example, $5.00. Click Add.

        • Type in the start of the next range, for example, 3 and click Add. Type in the charge, for example, $2.00.

        • To add another range, repeat the previous step. Once you enter a second range, the end number of the first range is automatically entered. For instance, if your first range was 0 - 5 kilograms, your second range would start with 6.

        If you check out something that weighs 4 kilograms, your charge is 2 X 5 + 2 X 3= $16.00.

        Note: Use care once we select the weight or when the order has a combination of free shipping items. Free shipping items include downloadable products, and non-free shipping items. In such a scenario, ensure that the weight of the downloadable products and their cost is set to 0.

    • If we selected Fixed Charge, the Define Fixed Charge is displayed.

      • From the Currency list, select the currency for the charge, for example, USD (US dollars).

      • In the Amount field, type the amount for the fixed charge, for example, $6.00. This amount is in the currency we selected from the list. To define amounts in second currency, select another new currency from the list.

  14. Click Finish to save your settings and return to the Shipping Charges page. The new shipping charge is displayed in the list.

Previous topic: Defining shipping codes
Next topic: Activating and deactivating shipping codes