Combine active promotions

If the store has multiple active promotions, shoppers can qualify for multiple promotions at a time. Each of your promotions has a setting, called Combination with other promotions. This setting governs if promotions are applied when a shopper qualifies for more than one promotion. When we are creating a promotion, we can set the setting to one of the following options:


Priority of promotions

We can assign a priority to a promotion. When a single order qualifies for multiple promotions from the same promotion group, the promotion with the highest priority is applied first. To understand promotion groups, see the section Promotion groups. In cases where multiple promotions are permitted, the promotions are applied in order from highest to lowest priority. For example, consider a store that offers two order-level promotions:

If a customer's order qualifies for both, the second promotion is applied first, since it has the higher priority of 10. To assign a priority value, choose a number from 0 (lowest priority) to 1000 (highest priority). In certain cases only the promotion with the highest priority is applied, with any other promotion not applied to a purchase regardless of its Combination with other promotions setting. For example, if the first promotion evaluated has an exclusive within an order setting, no other promotion is applied, even if it has a stackable setting. If multiple promotions have the same priority, the promotion engine randomly selects the order to evaluate the promotions. The remaining promotions are then applied based on their Combination with other promotions setting. (Enterprise)

Note: All promotions that are applicable in an extended site store follow the same priority rules. How promotions are applied does not depend on whether the promotion is created in the asset store or in the extended site store. The following tables detail how promotions in each of the promotion groups are applied compared to other promotions in the same group. How promotions are applied is based on different priorities and the Combination with other promotions settings:

Table 1. Combining promotions that belong to Order promotion group
Order Promotion A (Priority 100)
Order Promotion B (priority 10) Combine with other promotions Combine with other promotions - stackable Exclusive within the same group Exclusive within an order
Combine with other promotions A A A A
Combine with other promotions - stackable A, B A, B A, B A
Exclusive within the same group A A A A
Exclusive within an order A A A A

Table 2. Combining promotions that belong to Catalog entry promotion group
Product Promotion A (Priority 100)
Product Promotion B (priority 10) Combine with other promotions Combine with other promotions - stackable Exclusive within the same group Exclusive within an order
Combine with other promotions A A A A
Combine with other promotions - stackable A, B A, B A A
Exclusive within the same group A A A A
Exclusive within an order A A A A

Table 3. Combining promotions that belong to Shipping promotion group
Shipping Promotion A (Priority 100)
Shipping Promotion B (priority 10) Combine with other promotions Combine with other promotions - stackable Exclusive within the same group Exclusive within an order
Combine with other promotions A A A A
Combine with other promotions - stackable A, B A, B A A
Exclusive within the same group A A A A
Exclusive within an order A A A A


Related concepts
Promotions