Aurora starter store: Sample workflow for order submission and approval

Sample workflow for order submission and approval
The Aurora starter store supports a workflow in which a buyer submits an order and a Buyer Approver or Buyer Administrator approves the order. When the process is complete, the order is submitted for processing.
This workflow applies only to organizations that enables order approvals.

Step Action Role or actor User interface used
1 A buyer signs in to the store and places an order under the organization’s business account. The buyer clicks the My Account link in the store header, opens the Order History page, and sees the order that is listed under the Waiting for Approval tab. Buyer
Storefront
Order History page (B2B)
2 WebSphere Commerce sends an automated email notification to inform the Buyer Approver and Buyer Administrator that a buyer placed an order that requires approval. Automated email message
Store email message
See Registration and approval email notifications (B2B)
3 The Buyer Approver or Buyer Administrator signs in to the store, clicks the My Account link in the store header, and opens the Orders to Approve page. The Buyer Approver or Buyer Administrator approves or rejects the order. If approved, the order is submitted for processing. Buyer Approver

Buyer Administrator

StorefrontSee the following store pages:

Orders to Approve page
Order Approval Details page

4 The buyer signs in to the store, clicks the My Account link in the store header, and opens Order History page.

If the order is approved, the order is listed under the Orders tab with its status. For example, the status might be Order received and ready for processing or Shipped.
If the order is rejected, the order is listed under the Orders tab with a status of Approval denied.

Buyer

Order History page (B2B)

Related concepts
Organizational management roles

Step	Action	Role or actor	User interface used
1	A buyer signs in to the store and places an order under the organization’s business account. The buyer clicks the My Account link in the store header, opens the Order History page, and sees the order that is listed under the Waiting for Approval tab.	Buyer	Storefront Order History page (B2B)
2	WebSphere Commerce sends an automated email notification to inform the Buyer Approver and Buyer Administrator that a buyer placed an order that requires approval.	Automated email message	Store email message See Registration and approval email notifications (B2B)
3	The Buyer Approver or Buyer Administrator signs in to the store, clicks the My Account link in the store header, and opens the Orders to Approve page. The Buyer Approver or Buyer Administrator approves or rejects the order. If approved, the order is submitted for processing.	Buyer Approver Buyer Administrator	StorefrontSee the following store pages: Orders to Approve page Order Approval Details page
4	The buyer signs in to the store, clicks the My Account link in the store header, and opens Order History page. If the order is approved, the order is listed under the Orders tab with its status. For example, the status might be Order received and ready for processing or Shipped. If the order is rejected, the order is listed under the Orders tab with a status of Approval denied.	Buyer	Order History page (B2B)