Order Details page

The Order Details page is where registered customers can view detailed information for previously placed orders. Customers navigate to the Order Details page from the Order History page when they are signed in to their account.

Elements of the Order Details page

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Standard functions on Order Details page

1 Order Details

Displays the order number and the date of order.

2 Shipping Information

Displays the shipping address for the order and the method of shipment.

3 Product details

Displays the details of the ordered items, which include the thumbnail, name, attributes, order status, quantity, and price.

4 Billing Information

Displays the billing address for the order and the billing method.

Links and buttons

5 Print

Generates a print-friendly version of the page.

6 Cancel

Cancels the order in Sterling Order Management.

To support the order cancel capability, your store must be integrated with IBM Sterling Order Management.

The Cancel button is displayed to shoppers on the page when the order has certain statuses. In Sterling Order Management, we can define modification rules to control when the cancel action is permitted for the order. For example, the modification rule might allow a cancel action on the order when the status is Created but not when the status is Included in Shipment. WebSphere Commerce queries Sterling Order Management to determine whether to display the Cancel button on the page based on the modification rules.

Note: The names of the order statuses that you see in the Aurora starter store are different from the names used in Sterling Order Management. For example, the Created status in Sterling Order Management maps to the Order Processing status in WebSphere Commerce.

JSP files

• OrderDetailDisplay.jsp represents the entire page.

• BreadCrumbTrailDisplay.jsp represents the area where the My Account hierarchy is displayed.

• LeftSidebarDisplay.jspf represents the left navigation.

• OrderShipmentDetails.jsp represents the actual details of an order.

  • AddressDisplay.jspf represents the area where an address is displayed.

  • OrderItemDetailSummary.jsp represents the area where a single shipment order details are displayed.

  • MSOrderItemDetailSummary.jsp represents the area where a multiple shipment order details are displayed.

  • RecurringOrderCheckoutDisplay.jsp represents the area where a recurring order details are displayed.

  • CheckoutPaymentAndBillingAddressSummary.jsp represents the area where the order payment details are displayed.

  • RecurringOrderChildOrdersTableDetailsDisplay.jsp represents the area where the recurring order child orders are displayed.

  • SubscriptionChildOrdersTableDetailsDisplay.jsp represents the area where subscription child orders are displayed.

Related tasks
Enable the Cancel button for orders on the Order Details page

Related reference
Order History page