Enable password reset messages

We can enable a message to notify users when they change their passwords.


Procedure

  1. Open the Administration Console

    • To configure password reset messages on a site level, and select Site on the Administration Console Site/Store Selection page.

    • To configure password reset messages on a store level, and select Store on the Administration Console Site/Store Selection page.

  2. Click Configuration > Message Types. The Change Message Transport Assignment is displayed if we are changing an existing message type. If we are creating a new message type the New Message Transport Assignment is displayed.

  3. From the Message Type list, click Notification message for password reset. The Change Message Transport Assignment

  4. Click Next. The Message Transport Assignment parameter page displays.

    Option Description
    Host Type the fully qualified name of your mail server.
    Protocol Type smtp.
    Port Type the port number of the host. For example, 25.
    Send Partial

      true
      Send an e-mail to valid addresses in the Recipient field, even if there are invalid addresses in the same field.

      false
      Send the e-mail only if all addresses are valid.

    Retry Duration The duration (in hours) within which the server can try to reconnect to a SMTP host when the server is down.
    User Name Type the user name to logon to the SMTP server.

    Note: Once the user name is specified, the secure connection to the SMTP server is required.

    Password Type the assigned password to authenticate SMTP server usage.
    Recipient Specify a default recipient. If multiple recipients are specified, separate recipient names with commas. The recipient name will be replaced by the customer e-mail address at runtime.
    Sender Specify the sender of the message. This text appears in the Sender field of the e-mail message.
    Subject Specify the subject of the message. This text appears in the Subject field of the e-mail message. We can specify one subject per locale.
    CC Type the e-mail addresses that we want copies of the message sent to.
    BCC Type the e-mail addresses that we want private copies of the message sent to.
    Reply To Type the e-mail address all replies should be sent to.
    Content-Type Specify text/plain or HTML.

  5. Click Finish.


Related tasks
Resetting a Site Administrator's account
Resetting non-Site Administrator accounts
Resetting the wcsadmin user password
Resetting the wcsadmin user password (runtime)