11.6.46 Operations: Void Payment
This functionality is provided to cancel a payment. If payment is a credit payment then it has the effect of cancelling the refund. If the payment has been settled in a batch or is in the Closed state, it cannot be made void.
1. Follow the steps in 11.6.51, Operations: Find Payment to find the desired payment.
2. When it appears on the Find Payment - Order Search page, click the Order number link for the payment. This displays the Order details page.
3. Click the Payment Number link in the payments table at the bottom of the pane. This displays the Order Payment page.
4. Click Void. This re-displays the Order Payment page with a message indicating that the payment was voided successfully. The status of the payment is now Void.
ibm.com/redbooks
