11.6.40 Operations: Credit Payment
This section demonstrates how to create a credit payment for an order placed with the store. If a customer is not satisfied with their purchase, the merchant can offer a refund for the purchase. A credit payment is issued to refund an order.
Follow the steps in 11.6.51, Operations: Find Payment to find the desired payment. When it appears on the Find Payment - Order Search page:
1. Click the Order number link for the payment. This displays the Order details page, which shows the details of the payment.
2. Click Credit to open the Order - Create credit page.
3. Enter the following details:
4. Click Credit. This re-displays the Order details page with a message that indicates that the credit was successful. A credit payment against the order with a credit status of Refunded will be created.
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