Operate > WebSphere Commerce Accelerator > Business relationship management
Contracts
- Contract states
A contract passes various states from the time it is created until the time it is deleted. In most cases, the change of state is triggered by actions you take. Some state changes occur automatically.
- Contract referral
A customer contract can refer to a base contract to share the terms and conditions from the base contract. For example, contract A can refer to contract B. Thus, a buyer who is entitled to contract A will be entitled to all the terms and conditions from contract A, as well as to all the terms and conditions in contract B. Multiple customer contracts can refer to the same base contract so that all the customer contracts can share a set of terms and conditions.
- Display customization
WebSphere Commerce allows you to change the look of display pages in the store for every business customer by specifying the DisplayCustomizationTC term and condition in the business account definition. This display customization can be as simple as adding a different logo, or as complex as having a custom store name and message, for each customer.
- Create contracts
There are two methods to create contracts in WebSphere Commerce by using WebSphere Commerce Accelerator, or by creating contracts in XML format..
- Manage contracts
Managing a contract involves tasks that take the contract from creation to the end of the contract's life cycle. The various tasks involved in managing a contract are performed by different roles.