Troubleshoot and support > Management Center
Troubleshoot: Selected text loses focus when keyboard shortcuts are used in the rich text editor
When creating or editing text in the rich text editor, you might need to use the toolbar to apply formatting (such as font style, size, or color) to the text.
Problem
When you select text in the rich text editor and press Shift+Tab to move to the toolbar button to use to format the selected text, the text loses focus.
Solution
Although the text no longer appears selected, any text formatting that you select from the rich text editor toolbar is applied to the text.
Related reference
Management Center keyboard shortcuts