Troubleshoot and support > Management Center
Troubleshoot: Using Firefox browser you cannot import promotion code files
You cannot create promotion code imports from a comma-separated values (CSV) file using Firefox.
Solution
To resolve this problem use one of the following steps:
- Use Internet Explorer to upload files.
- You can use Firefox if WebSphere Commerce uses IBM HTTP Web server. Verify the SSL certificate is signed by a third party and is valid. You cannot use a self-signed certificate.