Troubleshoot and support > Install > WebSphere Commerce feature pack issues

Troubleshoot: Checking that a WebSphere Commerce feature is enabled on the instance

After installing a feature pack, you can enable one or more features. You enable a feature on a WCS instance. After enabling the feature you should verify the enablement is successful.

Problem

After enabling a WebSphere Commerce feature to verify that it is enabled on the instance.

Solution

To verify if a feature is enabled on the WCS instance...

1. Start a Qshell session.

2. From a command prompt run the following command:

   • WC_INSTALL/bin/versionInfo.sh WC_INSTALL/instances/instance

   • WC_INSTALL/bin/versionInfo.sh WC_USER/instances/instance

   • WC_INSTALL/bin/versionInfo.bat WC_INSTALL/instances/instance

   • WCDE_INSTALL/bin/versionInfo.bat

     Where instance is the name of the WCS instance which has a feature enabled

     This command is only available for WebSphere Commerce v7.0 with fix pack 1 or higher installed.

3. Run this command produces an output that includes the product information. For example:

   • WebSphere Commerce Feature Pack 1:

     Installed Product
     ------------------------------------------------
                     
     Name                    IBM WebSphere Commerce Version                 1.0.0.0
     ID                      wc.fep1
     Build Level             xxxxxxx
     Build Date              xx/xx/xx
     

   If you have not enabled a WebSphere Commerce feature on the instance, an output similar to the following is displayed:

   Installed Product
   ------------------------------------------------
   Name                    IBM WebSphere Commerce Version                 7.0.0.Z
   ID                      wc.server.YY
   Build Level             xxxxxxxxx 
   Build Date              xx/xx/xx
   

   Where Z is the fix pack number that you have installed and YY is the edition of WebSphere Commerce.

4. To determine which specific feature is enabled on the instance...

   1. Navigate to the following directory:

      • WC_INSTALL/instances/instance/properties/version

      • WC_USER/instances/instance/properties/version

      • WCDE_INSTALL/properties/version

   2. For every feature that is enabled, the following file exists:

      • feature_name.server.70.component

      • feature_name.toolkit.70.component

      Where feature_name is the name of the WebSphere Commerce feature. For example, management-center is a WebSphere Commerce feature.

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