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Return items
Products that are included in a return are either order items or catalog entries in the WebSphere Commerce database. Return can support both ATP and non-ATP inventory systems. In addition, for ATP inventory systems, components of a dynamic and static kit are placed on a return by using the appropriate catalog entry. The refund amount depends on the type of return item that is used to create a return merchandise authorization (RMA).
Related concepts
Order items and catalog entries for returns
Kits and kit components for returns
Related reference
Order Management subsystem URLs