Develop > Controller layer > Application developer > Returns


Return items

Products that are included in a return are either order items or catalog entries in the WebSphere Commerce database. Return can support both ATP and non-ATP inventory systems. In addition, for ATP inventory systems, components of a dynamic and static kit are placed on a return by using the appropriate catalog entry. The refund amount depends on the type of return item that is used to create a return merchandise authorization (RMA).


Related concepts

Order items and catalog entries for returns

Kits and kit components for returns

Suggested refund amount

Order Management subsystem

Related reference

Order Management subsystem URLs


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