Administer > Overview of administering a WebSphere Commerce site > Organization Administration Console > Roles
Technical operations roles
The following technical operations roles are supported by WebSphere Commerce: Site Administrator.
The following table describes each role and the business model each role can work within.
Role Description Business model Site Administrator The Site Administrator installs, configures, and maintains WebSphere Commerce and the associated software and hardware. The Administrator responds to system warnings, alerts, and errors, and diagnoses and resolves system problems. This role typically controls access and authorization (creating and assigning members to the appropriate role), manages the Web site, monitors performance, and manages load balancing tasks. The Site Administrator may also be responsible for establishing and maintaining several server configurations for different stages of development such as testing, staging, and production. This role also handles critical system backups and resolves performance problems.
The Site Administrator is also granted all the authorities of the Workspace Manager role
Consumer direct
B2B direct
Demand chain
Extended sites
Supply chain
The Site Administrator performs all tasks in the Administration Console, and has access to all stores within each business model.
Related concepts
Organizational management roles
Product management and merchandising roles