Change payment processing for an order
To change payment processing information for an order, use WebSphere Commerce Payments for customers who still use payment manager as their payment processing system. "Processing" includes approving, depositing, settling, and finding payments.
Customers can also use Payment Plug-in Controller or other payment plug-ins to process payments. In such cases, the process differs from what is explained below.
To launch WebSphere Commerce Payments from WebSphere Commerce Accelerator:
- Open WebSphere Commerce Accelerator.
- Open WebSphere Commerce Payments, by doing one of the following:
- To work with a specific order, find an order.
- Click Advanced search to search by criteria such as order status, order type,
account name, and important order dates. Use one or more of the advanced options:
- From the Order status list, select the status of the order, such as a submitted order or a shipped order.
From the Account list, select the customer's account name. This is typically the name of the organization with which the customer is associated, and this organization has defined contracts with the store, stipulating terms for the customer to shop at the store. For example, the organization IBM may have contracts with the ABC Office Supplies Store.- In the Created section, specify the start and end dates when the order was created. The start and end dates are set by entering valid data for the year (four digits), month, day, and time (24-hour clock). Optionally, use the calendar tool to enter the date.
- In the Modified section, specify the start and end dates when the order was last updated. The start and end dates are set by entering valid data for the year (four digits), month, day, and time (24-hour clock). Optionally, use the calendar tool to enter the date.
- In the Maximum number of matches to display field, type the maximum number of search results you want the system to display.
- Click Find. The system performs a search and displays a list of orders that match the search criteria.
- Click Advanced search to search by criteria such as order status, order type,
- To work with any order, do one of the following things:
- To work with a single order, select the check box next to the order and click Process Payment.
- To work with multiple orders, select the appropriate check boxes and click Process Payment.
- To work with all the orders in the list, select the check box icon at the top left of the list and click Process Payment.
- To work with a specific order, find an order.
- WebSphere Commerce Payments launches. Read the WebSphere Commerce Payments online help for details on how to process online payment with WebSphere Commerce Payments.
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