Process: Update personal profile (B2B Store)
Flow
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Objective
To allow a registered customer to update their personal information.
Description
A registered customer can create or update their personal information after logging on to the store.
Features
The customer can update the following personal information:
- Password
- Address book
- Name
- Contact information
- Preferred language
- Preferred currency
Customization
- Change the Registration page to collect additional information about the customer.
- Change the personal information page so that customers can manage organizational attributes
Edition
Enterprise
Tasks
| Task | Description | Role |
|---|---|---|
| Adjust addresses in shopping cart |
Change the desired products in the order to the new address. |
Registered Customer |
| Create address |
The customer creates an address in the address book. |
Registered Customer |
| Delete address |
The customer deletes an address in the address book. |
Registered Customer |
| Examine addresses in shopping cart |
Check the addresses for products in the shopping cart to determine if any of them are currently going to the address that needs updating. |
Registered Customer |
| Modify address book |
The customer modifies or deletes the addresses in the address book, or adds new addresses. |
Registered Customer |
| Select new addresses |
Select new addresses for products that are currently going to the address that needs to be deleted. |
Registered Customer |
| Update address book |
The customer modifies or deletes the addresses in the address book, or adds new addresses. |
Registered Customer |
| Update personal information |
The customer provides and then saves their personal information. |
Registered Customer |
Business artifacts
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