Process: Set credit line terms

 

Flow

Legend

 

Objective

To set up the customer's credit line

 

Description

A credit line is a payment method that provides the ability for a Buyer to delay the payment settlement for all orders. The account holder is responsible for payment settlement on an outstanding balance on a credit line. If a credit line is used for payment, the Seller debits the account for an order at the time of payment capture, and the account is credited during payment settlement.

Note: Payment settlement for credit lines is handled outside of WebSphere Commerce. WebSphere Commerce does not provide accounts receivable functionality necessary to track purchases and drive settlement for credit lines.

Allowing a credit line as a method of payment is configured as part of business account management. Purchase order numbers may be specified when paying for orders with credit lines, but a Buyer is not required to use the credit line payment method when specifying a purchase order number. In order for a Buyer to use a credit line as a method of payment, they must be entitled to a contract, and the contract terms and conditions must specify that credit line payment method is allowed.

Note: Credit lines can be removed any time after the account has been created. This is one way to stop the use of the credit line if an account becomes delinquent.

 

Features

 

Customization

Integration with an accounts receivable or credit management system may be achieved using the integration user exits provided in the payment process. The payment process is described more fully in the Orders business processes; the exact place where the integration user exits are invoked is described in that context.

 

Edition

Enterprise

 

Tasks

Task Description Role
Contact credit mgt dept (external)

Contact the credit management department to set up a credit line for a customer in the external accounting or credit management system.

Account Representative
State credit line terms

A credit line is a payment method that provides the ability for a Buyer to delay the payment settlement for all orders. The account holder is responsible for payment settlement on an outstanding balance on a credit line. If a credit line is used for payment, the Seller debits the account for an order at the time of payment capture, and the account is credited during payment settlement.

Note: Payment settlement for credit lines is handled outside of WebSphere Commerce. The system does not keep track of the payment settlement status.

Allowing a credit line as a method of payment is configured as part of business account management. Purchase order numbers may be specified when paying for orders with credit lines, but a Buyer is not required to use the credit line payment method when specifying a purchase order number. In order for a Buyer to use a credit line as a method of payment, they must be authorized to use a contract, and the contract terms and conditions must specify that credit lines are allowed.

Note: Credit lines can be removed any time after the account has been created. This is one way to stop the use of the credit line if an account becomes delinquent.

Account Representative

 

Business artifacts

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