Process: Place order for a winning bid
Flow
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Objective
To place an order for a winning bid.
Description
If a customer wins an auction, an order is created for the winning bid.
When an order has been created for the winning bid, an auction notification message is produced to inform a customer that order processing has begun for the product or products won in the auction.
If a problem occurs while creating the order (for example, if Payment Manager is not active), the order is not created. Manual intervention is needed to fix the problem and recreate the order.
Features
- Create an order for the winning bids.
- Send notification of successful order creation.
Customization
- Add support to recreate the failed order after the problem is solved.
Edition
Professional, Enterprise, Express
Tasks
Task Description Role Create order from winning bid Process winning bids and create orders.
System Manage order failed bid(s) (external) If a problem occurs while creating the order from the winning bid(s) (for example, if Payment Manager is not active), the order is not created. Fix the problem and recreate the order again.
Seller
Business artifacts
- Order completed bid
- Order completed notification
- Order failed bid
- Order with pending authorization
- Winning bid
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