Process: Perform emergency contract fix

 

Flow

Legend

 

Objective

To update the pricing and product terms and conditions of an active contract

 

Description

Most contract changes are made by creating a draft version of a contract, getting the changes approved, and deploying the contract. In some situations, it may be necessary to make quick and immediate changes to an active contract. You can

use the Catalog Filter tool on an active contrat to modify the pricing and product terms and conditions offered to customers. The changes are in affect immediately.

 

Features

 

Edition

Enterprise

 

Tasks

Task Description Role
Select contract

Select a contract which you want to modify.

 Account Representative
Update catalog filtering terms

You can use the WebSphere Commerce catalog filtering features to restrict or limit the view of the catalog to a specific set of users within a hosted store. You can also use the Catalog Filter to exclude any of the products or categories in the master catalog that you do not want to sell under a contract.

The Catalog Filter presents the master catalog as an aggregated tree view of all products and categories available for sale from the store. The Catalog Filter consists of three parts:

  • The catalog tree, which you can use to include the catalog, categories, and products; exclude categories and products and apply percentage price adjustments to the entire catalog.
  • The Include dialog, which displays when you include either the entire catalog, category, or product. The Include dialog allows you to set the percentage price adjustment for the catalog, category, or product that you are including for sale in the store. You can set a fixed price for a product.
  • The Set Price Adjustment dialog, which displays when you choose to change the percentage price adjustment for the catalog, a category, or a product, or fixed price adjustment for a product.

The current settings from this contract and any base contract are displayed.

 Account Representative

 

Business artifacts

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