(Business processes) Find product (Commerce Plaza)

Process: Find product (Commerce Plaza)

Flow

Legend

Objective

To find a product in a fast, easy, and flexible way

Description

A reseller can find a product of interest in the store's catalog using many different methods. Refer to the features list for details. If an item is not found by the reseller, they can always restart the process.

Features

A reseller may choose to find products by:

Browsing the store catalog, adding any product into the shopping cart.
Selecting the link to the store's featured products
Searching the store catalog using various search criteria.
Selecting the link to an advertising campaign, either on the page or through an email campaign

Edition

Enterprise

Tasks

Task Description Role

Browse featured items
From the Commerce Plaza home page, select the "Browse featured items" link
Reseller

Enter search term
In simple search mode, the customer can type one line of text for the search criteria. In advanced search mode, a variety of search criteria can be specified. Refer to the IBM WebSphere Commerce Sample Store Guide for details.
Reseller

Select advertised product
The customer clicks on the advertised product; the product page displays.
Reseller

Select attributes
If the product has one or more attribute, the customer can choose values for the attributes. Once the attributes are specified, the page that contains the matching product item displays.
Reseller

Select category
Select an existing category within a Master Catalog or Sales Catalog to add to the current Sales Catalog.
Reseller

Select product
The customer clicks on a product link, and the product information displays. The customer may be able to specify product attributes on this page.
Reseller

Select product in the e-mail
The customer clicks on a link or image of the product; the product page displays.
Reseller

Select subcategory
The customer clicks on a category link, and the page that contains all of the subcategories or products displays.
Reseller

Business artifacts

E-mail activity
Product

Feedback

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Task	Description	Role
Browse featured items	From the Commerce Plaza home page, select the "Browse featured items" link	Reseller
Enter search term	In simple search mode, the customer can type one line of text for the search criteria. In advanced search mode, a variety of search criteria can be specified. Refer to the IBM WebSphere Commerce Sample Store Guide for details.	Reseller
Select advertised product	The customer clicks on the advertised product; the product page displays.	Reseller
Select attributes	If the product has one or more attribute, the customer can choose values for the attributes. Once the attributes are specified, the page that contains the matching product item displays.	Reseller
Select category	Select an existing category within a Master Catalog or Sales Catalog to add to the current Sales Catalog.	Reseller
Select product	The customer clicks on a product link, and the product information displays. The customer may be able to specify product attributes on this page.	Reseller
Select product in the e-mail	The customer clicks on a link or image of the product; the product page displays.	Reseller
Select subcategory	The customer clicks on a category link, and the page that contains all of the subcategories or products displays.	Reseller