Process: Cancel scheduled order
Flow
Objective
To allow a customer to cancel a scheduled order.
Description
A registered customer can cancel a scheduled order.
Features
Not applicable.
Customization
- Allow the customer to change the contents of the scheduled order.
- Allow customers that are assigned to a designated role the ability to change the contents of a scheduled order.
Edition
Enterprise
Tasks
| Task | Description | Role |
|---|---|---|
| Cancel scheduled order |
The customer can cancel an order that they have previously scheduled. |
Registered Customer |
| Find scheduled order |
The customer clicks on Order Status, and browses through the list of scheduled orders to find the one they would like to view. |
Registered Customer |
Business artifacts
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