Process: Approve or reject buyer organization

 

Flow

Legend

 

Objective

To approve or reject the registration of a buyer organization.

 

Description

A buyer organization and its administrator will be in the pending state after registration. The administrator cannot logon to the supplier hub or the hosted supplier stores until his or her registration is approved by the marketplace operator.

 

Customization

Approvals can be enabled or disabled by a particular organization. By default, approvals are enabled for buyer organization registration at all organizations.

 

Edition

Professional, Enterprise

 

Tasks

Task Description Role
Approve registration

If the Seller decides to accept the registration request, then the customer is put in approved state. A notification is sent out to let them know that their request has been accepted and that they can now shop in the store.

 Channel Manager
Find approver group

Start with the organization to which the user registers, the system walks up the hierarchy looking for an organization with an associated approver group. When the first approval group is found, the members of that group are resolved and a notification is sent to them that there is a request pending their approval. If a disable approval group is the first group found, then we know that approvals have been disabled on this subtree, and we auto-approve the user.

 System
Reject registration

If the Seller decides to reject the registration request, then the customer is not approved -- and cannot shop. A notification is sent to the customer that their request has been rejected.

 Channel Manager
Review approval request

The Seller navigates to the administrative UI, finds the pending request, and chooses either to approve or reject it.

 Channel Manager

 

Business artifacts

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