Update the instance interactively

After installing the WebSphere Commerce fix pack, use the interactive method to update any existing instances to the same fix pack level.

Prerequisite Ensure the following task is completed:


  1. If you have a database performance concern, consider having your database administrator tune the database before the fix pack update to the WebSphere Commerce or WebSphere Commerce Payments instance. The update command might run a long time if the database is poorly tuned. Refer to your database manual for specifics of tuning the database.

  2. Each new WebSphere Commerce or WebSphere Commerce Payments instance that is created after you have applied the fix pack to your WebSphere Commerce installation directory, is created at that specific fix pack level. You are not required to update the WebSphere Commerce or WebSphere Commerce Payments instance to the fix pack level.

  3. If you have multiple WebSphere Commerce or WebSphere Commerce Payments instances created repeat the install, of the fix pack, for each instance.


Complete the following steps to install the fix pack to the WebSphere Commerce instance.

  1. Windows: Ensure that you are logged in with a user ID that is a member of the Windows Administration group.

  2. AIX|Linux|Solaris|Ensure that you are logged in as the root user. Use one of the following methods:

    • Sign on with the root user.

    • If you are already signed onto the system, issue the command su - root. Do not use the command su root. This command does not load the root user's profile and environment which are required for fix pack installation.

  3. Ensure that your WebSphere Commerce administrative server is started. For example:

    • If WebSphere Commerce is managed by WAS Deployment Manager (dmgr), start the deployment manager and all node agents. Optionally, your cluster can also be started.

    • If WebSphere Commerce is not managed by WAS Deployment Manager (dmgr), start the WAS server1.


    During the application of maintenance to the WebSphere Commerce instance, the Update Installer stops the WebSphere Commerce application automatically.

  4. Ensure that your database is started.

  5. Use the command line, navigate to the UPDI_installdir directory and enter the following command:

    • AIX|Linux|Solaris|./update.sh

    • Windows: update.bat

  6. The WebSphere Commerce Update Installer wizard is launched. Complete the following steps:

    1. On the Welcome panel, review the information and click Next to continue.

    2. Specify the WebSphere Commerce installation directory or click Next to accept the WebSphere Commerce product found on your computer.

    3. When prompted, specify the instance name from the drop down list that you want to apply the fix pack to. If you are applying the fix pack to a WebSphere Commerce Payments instance, complete the information on the panel. Click OK to continue.

    4. Select Install maintenance package and click Next.

    5. Select the UPDI_installdir/maintenance directory and click Next.

    6. On the Available Maintenance Package to Install page, select the appropriate maintenance and click Next to begin the installation.

    7. You are prompted to update the database. Select Yes to update your database automatically. If you select No refer to Install final steps after you have completed the installation.

    8. You are prompted to start exporting the WebSphere Commerce enterprise application that you have selected. Click OK to export the application. This action will take several minutes.

    9. On the Summary page, review the information and click Next to begin the install process.

  7. Ensure that the installer displays the message: Success:The following maintenance package was installed. If you do not see this message, the installer will indicate which log files to check. Click Finish. to exit the Update Installer wizard.

  8. Check the log files for errors. The log files are located in the following directories:

  9. Complete one of the following steps:

    • If you have a WebSphere Commerce instance, restart the WebSphere Commerce application.

    • If you have a WebSphere Commerce Payments instance with no security enabled, restart the WebSphere Commerce Payments application.

    • If you have a WebSphere Commerce Payments instance with security enabled...

      1. Linux|AIX|Solaris|Log in as the non-root user.

      2. Navigate to directory WC_installdir/payments/bin.

      3. Run the following command:

        • AIX|Linux|Solaris|./IBMPayServer payments_instance payment_password

        • Windows: IBMPayServer payments_instance payment_password


Refer to Install final steps to complete the fix pack installation.

 

Related Reference


WebSphere Commerce APARs
Troubleshoot: WebSphere Commerce fix pack issues