Troubleshoot: File upload
By default, WebSphere Commerce allows you to upload a file of up to 10 MB in size. You can upload a file where the size exceeds the limit by changing the maximum upload size.
- WebSphere Commerce configuration file. Refer to an individual component's documentation to determine if it should be configured through the Configuration Manager or through the WebSphere Commerce configuration file.">Open the WebSphere Commerce configuration file in a text editor.
- Locate the Attachment element.
- Within the Attachment element, locate the Command element corresponding to the type of file you are attempting to upload and change the value of its maxuploadsize attribute as follows
<Command maxuploadsize=" new_size" name=" command_name" .../>where new_size is the size you want (in bytes) and command_name is one of StoreBannerUpdate, StoreLogoUpdate, ContractUpload, and so on, as applicable.
- Save your changes and close the file.
- Next, open the WebSphere Web server plug-in configuration file, WAS_installdir/config/cells/plugin-cfg.xml, for editing.
- Locate the ServerCluster element for your server cluster and change the value of its PostSizeLimit attribute as follows
<ServerCluster ... Name=" cluster" PostSizeLimit=" new_size" ...>where cluster is cell _ instance_Cluster and new_size is the desired size (in bytes) as before. (See the Manually editing the plug-in configuration topic in the WAS Information Center for more information about editing the plug-in configuration and to the WebSphere Commerce Installation Guide for information about clustering.)
- Save your changes and close the file.
- Restart the Web server and your WebSphere Commerce instance to apply the changes.
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