Troubleshoot: WebSphere Commerce tools fail to start properly

After creating a WebSphere Commerce instance, check that the tools pages, such as Accelerator, are accessible. If you are unable to log on to the tools pages, review the information for help in resolving the problem.

 

Problem

You are having problems accessing the WebSphere Commerce tools pages.

 

Solution

If you are having problems accessing the WebSphere Commerce tools pages, such as WebSphere Commerce Accelerator, check the following:

If the log files indicate that WebSphere Commerce is started, restart your Web server and then attempt to access WebSphere Commerce again.


Related Reference

Troubleshoot: WebSphere Commerce installation issues

Troubleshoot: WebSphere Commerce configuration issues

Troubleshoot: WebSphere Commerce general issues

Troubleshoot: WAS issues