Troubleshooting user data propagation
If we experience problems related to user data propagation, enable traces in the IBM WebSphere Application Server so that we can access detailed information about the processes involved in propagating updates. We can use this information to help verify if the processes are working as expected.
- Enable traces in WebSphere Application Server
Enable traces in IBM WebSphere Application Server so that we can access detailed information about the application server components, and use it to help troubleshoot the user life-cycle commands.
- Verify the Profiles Worker is running correctly
View tracing information in the log files to help verify the Profiles Worker is running as expected.
- Checking events generated by user life-cycle commands
View traces in the log files to get information about the user life-cycle commands sent from Profiles to the other Connections applications.
- Troubleshooting the user life-cycle SPI
View traces in the log files to get information about the user life-cycle SPI.
- Troubleshoot user data synchronization
Parent topic:
Troubleshooting tips
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