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Communities error messages

Use the codes included in the error messages generated by IBM Connections to identify problems with the Communities application, and find solutions.

The following Communities error messages are generated by IBM Connections:

Message Cause Solution
CLFRM####E: A JNDI naming exception was caught, probably the result of a deployment error. An error occurred while accessing the scheduling EJB. Restart the Communities server. If problems persist, uninstall and reinstall the Communities application.
CLFRM0001E: Communities https service url is malformed: {0}. The web address specified is in an invalid URL syntax. Correct the URL syntax.
CLFRM0002W: SubjectHelper.cloneSubject was called with null subject. There is a problem with the authenticated user resulting in null information. See SystemOut.log for more information about the error.
CLFRM0003E: Communities http service url is malformed: {0}. The web address specified is in an invalid URL syntax. Correct the URL syntax.
CLFRM0004I: Executing {0} request. The specified request is being executed. Informational message; no solution is needed.
CLFRM0005E: Error executing update community name for {0}. Could not update specified community. Check the database connection. See the SystemOut.log file for more information about the error.
CLFRM0006I: Executing create community. Community name: {0}. Create the specified community. Informational message; no solution is needed.
CLFRM0007E: Error registering mbean. An exception was generated when registering the MBeans. See SystemOut.log for more information about the error.
CLFRM0008E: Error executing remove tags from {0}. Could not remove tags from specified community. Check the database connection. See the SystemOut.log file for more information about the error.
CLFRM0009E: Unknown role assignment in createCommunity call: role must be either OWNER or MEMBER. Invalid role parameter used in administrative command. Correct the syntax and retry the command.
CLFRM0010I: Executing add members to {0}. Add members to the specified community. Informational message; no solution is needed.
CLFRM0011E: Error initializing Communities JMX support: failed to register {0}. The web address specified is in an invalid URL syntax. Correct the URL syntax.
CLFRM0012I: Executing remove tags from {0}. Executing the specified command. Informational message; no solution is needed.
CLFRM0013E: Error purging index. An error occurred while purging the full text index. Shut down and restart the server. If the error persists, report this problem to Customer Support.
CLFRM0014E: Error locating MBeanServer, no Community Administration MBeans registered. An exception was generated when locating the MBean server needed to register the MBeans. See SystemOut.log for more information about the error.
CLFRM0015E: User {0} was not found. The specified user was not found in the directory. The command cannot be executed. Check the spelling of the user name and the directory configuration.
CLFRM0016E: Error executing {0}. There was an error executing the specified request. See SystemOut.log for more information about the error.
CLFRM0017E: Error executing update community description for {0}. The description of the specified community could not be updated. Check the database connection. See SystemOut.log for more information about the error.
CLFRM0018I: Executing update community name. Changing {0} to {1}. Update community name as specified. Informational message; no solution is needed.
CLFRM0019E: Error initiating indexing operation. An error initializing the full text index. Shut down and restart the server. If the error persists, report this problem to Customer Support.
CLFRM0020E: Error executing add members to {0}. Could not add members to specified community. Check the database connection. See the SystemOut.log file for more information about the error.
CLFRM0021E: Error executing remove references by URI from {0}. Could not remove references from specified community. Check the database connection. See the SystemOut.log file for more information about the error.
CLFRM0022E: Error executing create community. Community name: {0} Could not create a community with specified name. Check the database connection. See SystemOut.log for more information about the error.
CLFRM0023I: Executing start indexing request. The index is being started. Informational message; no solution is needed.
CLFRM0024I: Executing remove references by URI from {0}. Remove requested references from specified community. Informational message; no solution is needed.
CLFRM0025I: Executing purge index request. The index is being purged. Informational message; no solution is needed.
CLFRM0026I: Executing update community description for {0}. The community description is being updated. Informational message; no solution is needed.
CLFRM0027E: Community not found: {0}. The community specified was not found. Informational message; no solution is needed.
CLFRM0028E: Cannot create reference with duplicate URI: {0}. Cannot create a reference with the specified name. A reference with the specified name already exists within this community and cannot be duplicated. Please select a different name and execute the command again.
CLFRM0029E: Error executing update all member external ids, profiles. The update member external IDs process encountered an error. Additional information relating to the failure can be found in SystemOut.log. If the problem persists after restarting the Communities application, contact Customer Support to report the incident.
CLFRM0029I: Finished writing index at: {0}. The full text index task finished updating the index at the specified time. Informational message; no solution is needed.
CLFRM0030E: Error: Index may be corrupted. Please re-run the indexing task to build a new index. The full text index may be corrupted. Full text search will not function. Use the administrative tasks to purge and reload the index.
CLFRM0031E: Error retrieving IndexWriter. The server cannot update the full text index. If the error persists, stop, and then restart the server.
CLFRM0032E: Error deleting community documents from the index. The server was unable to delete the documents from the full text index. Try again to delete the documents or use the administrative tasks to purge and reload the full text index.
CLFRM0033E: There is no directory profile associated with this email address <mail address> The wsadmin command could not be performed because the specified email address did not match any entries in the directory. Correct the email address or use a login name to specify the user.
CLFRM0033I: Initializing Communities Management. The communities management application is initializing. Informational message; no solution is needed.
CLFRM0034E: Error writing last update to {0}. The server encountered an error when writing the full text index last update time to the file system. If the error persists, stop and then restart the server.
CLFRM0035E: Severe error executing update member id, profile in batch mode. Processing will terminate. The update member external IDs process encountered an error. Additional information relating to the failure can be found in SystemOut.log. Investigate any additional errors that can be found in SystemOut.log.
CLFRM0035I: Full-text search was started at: {0}. The full text search was started at the specified time. Informational message; no solution is needed.
CLFRM0036E: Unable to find reference with id: {0}. A reference with the specified identifier was not found. Check the parameter value and try again. If the problem persists, check the database connection. See SystemOut.log for more information about the error.
CLFRM0037E: User is not authorized to perform the indexing task on communities. The indexing task is not running under an authorized user account. Stop and then restart the server. If the error persists, report the problem to Customer Support.
CLFRM0038E: Error retrieving the last update from {0}. The server encountered an error when retrieving the full text index last update time from the file system. If the error persists, stop and then restart the server.
CLFRM0040E: The list argument passed to updateMemberIdBatch was null or empty No IDs were passed into the updateMemberIdBatch wsadmin command. Supply one or more IDs when using the updateMemberIdBatch command.
CLFRM0039E: Internal error. An internal error has occurred. See SystemOut.log for more information about the error.
CLFRM0040I: Starting to write the index at: {0}. The full text index task started to update the index at the specified time. Informational message; no solution is needed.
CLFRM0041E: Unable to find community with id: {0}. The community with the specified identifier was not found. Check the parameter value and try again. If the problem persists, check the database connection. See SystemOut.log for more information about the error.
CLFRM0042E: Schema Version Mismatch. The database schema does not match the application version. Upgrade the database using the specified procedure.
CLFRM0043E: Cannot create community with duplicate name: {0}. Cannot create a community with the specified name. A community with the specified name already exists and cannot be duplicated. Please select a different name and execute the command again.
CLFRM0044E: Error retrieving the full-text index. Stopping scheduled full-text indexing for Communities. The server could not initialize the full text indexing service. The indexing service is disabled. Stop, and then restart the server. If the error persists, report the problem to Customer Support.
CLFRM0045E: Error parsing the search query. The search query syntax was invalid. Correct the syntax and issue the command again.
CLFRM0046E: Error loading application plugins. A problem occurred while trying to load the Lotus Quickr™ connector. Additional information relating to the failure can be found in SystemOut.log. Examine the additional error messages in the log. If no straightforward fix can be determined, then reinstall the errant connector.
CLFRM0046I: Stopping Communities Management. The communities management application is stopping. Informational message; no solution is needed.
CLFRM0047E: User passed NULL directory member profile to getCurrentMemberProfile() method. The member profile parameter is invalid; a non-null value is required. Specify appropriate parameters for the request.
CLFRM0048E: Error retrieving communities for indexing. An error occurred searching the full text index. Stop and then restart the server. If the error persists, report the problem to Customer Support.
CLFRM0049E: NOT IMPLEMENTED. This function is not implemented. See SystemOut.log for more information about the error.
CLFRM0050E: Cannot find credentials for <alias name> The J2C Authentication alias <alias name> could not be found. In the WAS console, expand...

    Security | Global security | Java Authentication and Authorization Service | J2C authentication data

...and check whether there is an entry for name. If there is no entry, create an Authentication Alias for name by completing these steps:

  1. Shut down the WAS.

  2. Edit the security.xml file in... APPServer_HOME/profiles/AppSrv01/config/cells/cell

  3. Find the authDataEntries entry with an alias that includes <name>.

    For example:

      <authDataEntries alias="text/name"> 3.0.1

  4. Replace "text/name" with "name".

  5. Save the security.xml file.

  6. Restart the WAS. If there is an entry for <name>, verify the user credentials are correct. If these steps do not fix the problem, then contact Customer Support.

CLFRM0050E: Error sending member added or member removed mail notification A mail notification alerting users they have been added or removed from a community was not sent. Additional information relating to the failure can be found in SystemOut.log. Ensure the SMTP and DNS servers configured in the notifications-config.xml are reachable.
CLFRM0052E: Failed to create worker thread for the event queue. A background process failed to create a thread to handle additional work. If the problem persists after restarting the Communities application, contact Customer Support to report the incident.
CLFRM0053E: Error adding application. A problem occurred while trying to load the Lotus Quickr connector. Additional information relating to the failure can be found in SystemOut.log. Examine the additional error messages in the log. If no straightforward fix can be determined, then reinstall the errant connector.
CLFRM0054E: Error parsing communities-policy.xml: {0} The communities-policy.xml file is not in a valid format. Correct any minor syntax issues in the file or obtain a copy of this file from a clean install.
CLFRM0055E: Error fetching Member list. Not identifiable without more information. Not identifiable without more information.
CLFRM0056E: Error fetching Community Data. Not identifiable without more information. Not identifiable without more information.
CLFRM0057E: Unable to get application list. Not identifiable without more information. Not identifiable without more information.
CLFRM0058E: Error adding application: {0} A problem occurred while trying to load the Lotus Quickr connector. Additional information relating to the failure should be found in SystemOut.log. Examine the additional error messages in the log. If no straightforward fix can be determined, then reinstall the errant connector.
CLFRM0059E: Error fetching links and bookmarks. A problem occurred while running CommunitiesService.fetchReference() Ensure all passed in community uuids are valid.
CLFRM0066E: Error adding member, who has name: {0}, email: {1}, and member uuid: {2}, to community, which has name: {3}, and its community uuid: {4}. This error message may show if adding a person as a community member when the person is already a member or owner. Check to see if the person is now a member. If not, try to re-add the person. If problems persist, contact Customer Support.
CLFRM0070E: Error updating property values in a link. Error while updating a managed application property value. Validate the specified link is valid.
CLFRM0072E: Cannot find application "{0}" for community "{1}". A managed application could not be found for the specified community. Validate the managed application type and community uid are correct.
CLFRM0073E: Unknown application <managed application name>. The specified <managed application name> could not be found. Correct the specified name.
CLFRM0077E: Error caused by an invalid input. An invalid number of parameters or empty string parameters were passed to a wsadmin command for managed applications. See Communities administrative commands for the correct parameters to pass.
CLFRM0078E: Error updating URI links in an application for a community. An error occurred while attempting to update a managed application link. Examine the additional error messages in the log. If no straightforward fix can be found, contact Customer Support to report the incident.
CLFRM0079E: Error fetching application link list. An error occurred while attempting to fetch managed application links. Examine the additional error messages in the log. If no straightforward fix can be found, contact Customer Support to report the incident.
CLFRM0081E: Error creating application link. An error occurred while attempting to create a managed application link. Examine the additional error messages in the log. If no straightforward fix can be found, contact Customer Support to report the incident.
CLFRM0082E: Error deleting application link. An error occurred while attempting to delete a managed application link. Examine the additional error messages in the log. If no straightforward fix can be found, contact Customer Support to report the incident.
CLFRM0083E: Error fetching application properties. An error occurred while attempting to fetch a managed application's properties. Examine the additional error messages in the log. If no straightforward fix can be found, contact Customer Support to report the incident.
CLFRM0084E: Error during initializing VenturaConfigurationHelper The server could not retrieve or successfully parse a LotusConnections-config.xml configuration file from the LotusConnections-config folder hierarchy. Correct any syntax errors in the file. If problems persist report this problem to Customer Support.
CLFRM0085E: There is something wrong with VenturaConfigHelper The server could not retrieve or successfully parse a LotusConnections-config.xml configuration file from the LotusConnections-config folder hierarchy. Correct any syntax errors in the file. If problems persist report this problem to Customer Support.
CLFRM0087E: The current database schema version for Communities is {0}, but the application expects {1}. Please update the schema version to match. The database scripts to migrate the Communities database schema to the current version need to be run. See Update databases for more information.
CLFRM0088E: Error accessing database. An error occurred while doing a query on a database. Examine the additional error messages in the log. If no straightforward fix can be found, contact Customer Support to report the incident.
CLFRM0092E: There is no directory profile associated with this login name <login name> The wsadmin command could not be performed because the specified login name did not match any entries in the directory. Correct the login name or use an email address to specify the user.
CLFRM0093E: Failed to delete bookmarks or feeds associated with deleted widget. <root cause> A bookmarks or feeds widget was deleted but the associated bookmarks and feed entries could not be deleted.
CLFRM0095E: Error loading Communities Scheduler settings 'communities-config.xml'. Check the validity of the Connections Communities installation. The server could not retrieve or successfully parse the communities-config.xml configuration file from the LotusConnections-config folder hierarchy. Check the validity of communities-config.xml.
CLFRM0097E: Error running Communities LifecycleRetryQueuedEvents scheduled task An error occurred while running the task that periodically retries failed life-cycle events. Ensure all Connections application are running.
CLFRM0106E: Communities eventLog scheduled cleanup task The supplied task name was not recognized. Task names of “LifecycleRetryQueuedEvents”, “EventLogCleanup”, “ForumPurgeTrash” should be used.
CLFRM0114E: JNDI naming exception caught. Connections Communities application has been incorrectly deployed. An error occurred while accessing the scheduling EJB. Restart the Communities server. If problems persist, uninstall and reinstall the Communities application.
CLFRM0115E: Create task for task {0} failed to complete successfully. An error occurred while accessing the scheduling EJB. Restart the Communities server. If problems persist, uninstall and reinstall the Communities application.
CLFRM0116E: Update task for task {0} failed to complete successfully. An error occurred while accessing the scheduling EJB. Restart the Communities server. If problems persist, uninstall and reinstall the Communities application.
CLFRM0117E: Remove task for task {0} failed to complete successfully. An error occurred while accessing the scheduling EJB. Restart the Communities server. If problems persist, uninstall and reinstall the Communities application.
CLFRM0119E: Create task for task {0} failed to complete successfully. A scheduled task has task information that is not valid.
CLFRM0120E: Task is not valid and cannot be fired. A scheduled task has task information that is not valid.
CLFRM0121E: Create task for task {0} failed to complete successfully. A scheduled task has task information that is not valid.
CLFRM0122E: Create task for task {0} failed to complete successfully. The WebSphere Application Server scheduler was not available.
CLFRM0123E: Update task for task {0} failed to complete successfully. The WebSphere Application Server scheduler was not available.
CLFRM0124E: Remove task for task {0} failed to complete successfully. The WebSphere Application Server scheduler was not available.
CLFRM0125E: Create task for task <task> failed to complete successfully. The interval settings for the <task> task were not valid. Correct the interval setting for the <task> task in communities-config.xml.
CLFRM0126E: Update task for task {0} failed to complete successfully. The interval settings for the <task> task were not valid. Correct the interval setting for the <task> task in communities-config.xml.
CLFRM0127E: Create task for task {0} failed to complete successfully. The interval settings for the <task> task were not valid. Correct the interval setting for the <task> task in communities-config.xml.
CLFRM0128E: Update task for task {0} failed to complete successfully. The interval settings for the <task> task were not valid. Correct the interval setting for the <task> task in communities-config.xml.
CLFRM0129E: Create task for task {0} failed to complete successfully. The interval settings for the <task> task were not valid. Correct the interval setting for the <task> task in communities-config.xml.
CLFRM0130E: Update task for task {0} failed to complete successfully. The interval settings for the <task> task were not valid. Correct the interval setting for the <task> task in communities-config.xml.
CLFRM0131E: Create task for task {0} failed to complete successfully. Notification sink for the scheduling EJB was invalid.
CLFRM0132E: Update task for task {0} failed to complete successfully. Notification sink for the scheduling EJB was invalid.
CLFRM0133E: Create task for task {0} failed to complete successfully. A notification exception occurred for the <task> task.
CLFRM0134E: Update task for task {0} failed to complete successfully. A notification exception occurred for the <task> task.
CLFRM0135E: Remove task for task {0} failed to complete successfully. A notification exception occurred for the <task> task.
CLFRM0137E: Create task for task <task> failed to complete successfully. A remote exception occurred while completing <task> task. Examine the additional error messages in the log. If no straightforward fix can be found, contact Customer Support to report the incident.
CLFRM0138E: Update task for task <task> failed to complete successfully.
CLFRM0139E: Remove task for task {0} failed to complete successfully. A task pending exception occurred for the <task> task.
CLFRM0140E: Create task for task <task> failed to complete successfully. The scheduled task <task> has task information that is not valid.
CLFRM0141E: Update task for task {0} failed to complete successfully. The scheduled task <task> has task information that is not valid.
CLFRM0142E: Remove task for task {0} failed to complete successfully. The scheduled task <task> has task information that is not valid.
CLFRM0143E: Task named <task> is not one of the configured tasks. Note the task names in communities-config.xml cannot be changed. The supplied task name <task> was not recognized. Task names of “LifecycleRetryQueuedEvents”, “EventLogCleanup”, “ForumPurgeTrash” should be used.
CLFRM0144E: An exception occurred updating member id {0}, display name: {1}. The external id has not been updated. The attempt to update the member's external ID failed. Examine the additional error messages in the log. If no straightforward fix can be found, contact Customer Support to report the incident.
CLFRM0145E: There is a discarded login name <login name> in the Communities member profile table for the member with display name <display name>. This login name will be removed. The communities database has the <login name> for the person <display name> but the directory no longer has that login name. No action required. This message is just informational. The Communities database will be automatically updated to remove the previous login name.
CLFRM0146E: There is an inconsistent login name <login name> in the Communities member profile table for the member with display name <display name>. For this member two or more login names resolve to different profiles in the directory. The external id has not been updated. The login name <login name> is assigned to multiple people in the directory. Update the directory to make login names unique, which is a prerequisite for Connections.
CLFRM0151E: An error occurred while updating last login time-stamp for <user> A problem occurred while updating the last login time for the user. Examine the additional error messages in the log.
CLFRM0152E: An unexpected exception has occurred. The command failed to complete successfully. See the system error log (normally SystemErr.log) for more detail about the exception. An unexpected exception has occurred. The command failed to complete successfully. See the system error log (normally SystemErr.log) for more detail about the exception Examine the additional error messages in the log. If no straightforward fix can be found, contact Customer Support to report the incident.
CLFRM0153E: The specified task is not one of the known tasks. We cannot change the task name in communities-config.xml. The communities-config.xml file contains an unrecognized task name. Task names of “LifecycleRetryQueuedEvents”, “EventLogCleanup”, “ForumPurgeTrash” should be used.
CLFRM0154E: The specified task is not registered with the Communities scheduler. The specified task is not registered with the Communities scheduler. Task names of “LifecycleRetryQueuedEvents”, “EventLogCleanup”, “ForumPurgeTrash” should be used.
CLFRM0155E: JNDI naming exception caught. Connections Communities application has been incorrectly deployed. See the system error log (normally SystemErr.log) for more detail about the exception. An error occurred while accessing the scheduling EJB. Restart the Communities server. If problems persist, uninstall and reinstall the Communities application.
CLFRM0156E: The IBM Connections Communities scheduler is not available, probably the result of a deployment error. See the system error log (normally SystemErr.log) for more detail about the exception. The IBM Connections Communities scheduler is not available, probably the result of a deployment error. See the system error log (normally SystemErr.log) for more detail about the exception Examine the additional error messages in the log. If no straightforward fix can be found, contact Customer Support to report the incident.
CLFRM0158E: Task is not valid and status cannot be retrieved. See the system error log for more detail about the exception. A scheduled task has task information that is not valid.
CLFRM0159E: The Notification Sink object failed to fire, probably the result of a deployment error. See the system error log (normally SystemErr.log) for more detail about the exception. Notification sink for the scheduling EJB was invalid.
CLFRM0160E: The task is pending and cannot be paused or resumed. See the system error log for more detail about the exception. A scheduled task is pending and cannot be paused or resumed. See the system error log for more detail about the exception.
CLFRM0161E: The task is not valid and cannot be paused or resumed. See the system error log for more detail about the exception. A scheduled task is invalid and cannot be paused or resumed. See the system error log for more detail about the exception.
CLFRM0162E: Failure notifying remote widget applications of a community change: <root error message> Communities was not able to notify remote applications of a community change.
CLFRM0163E: Failure retrieving values for a lifecycle event: <root error message> Communities was not able to notify remote applications of a community change.
CLFRM0173E: Error inserting EventLogEntry: {0} Event data could not be saved to the database. See SystemOut.log for more information about the error.
CLFRM0174E: Error updating EventLogEntry: {0} Event data could not be saved to the database. See SystemOut.log for more information about the error.
CLFRM0175E: Error purging EventLogEntry: {0} Old event data could not be deleted. Not a problem in the short term - old event data will be purged when the task runs the next time. For a continual problem, report to Customer Support. See SystemOut.log for more information about the error.
CLFRM0176E: Error getting LogEntries: {0} Event data could not be read from the database. See SystemOut.log for more information about the error.
CLFRM0177E: Failed to locate authenticated user, {0}, in user directory. If WPI is enabled, the user could not be found in Profiles; the user may be missing, have an incorrect login name or be inactive in the Profiles database. If WPI is not enabled, the user could not be found in the LDAP directory. Update Profiles or the LDAP directory to have a valid entry for the user.
CLFRM0178E: Cannot create community with duplicate handle: {0} A non-unique value was entered for the community's web address. Ensure the value entered for the community web address is unique.
CLFRM0179E: Cannot create community with handle that is a reserved word: {0} A number of words in web addresses are reserved for potential future use by Communities. Use a different word in the web address for the community.
CLFRM0180E: Cannot create community with handle that needs to be character-escaped in the URL: {0} An attempt was made to update a community web address with a value containing invalid characters. Use only the letters A-Z, numbers 0-9, at sign (@), underscore (_), period (.), and hyphen (-) characters.
CLFRM0181E: Cannot create community with handle that is in GUID format: {0} Web addresses are not allowed to use a format of XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX, where X is 0 - 9 or a-f. Use a different value for the web address of the community.
CLFRM0182E: The community handle is too long. The value for the web address for the community is too long. Use a shorter value for the web address of the community.
CLFRM0183E: Cannot locate the parent community from database by the community uuid: {0}. A subcommunity refers to a parent community that cannot be found. See SystemOut.log for more information about the error.
CLFRM0184E: Cannot locate the community from database, by the handle hierarchy: {0}. A community could not be located by the web address. Correct the requested web address.
CLFRM0185E: The handle hierarchy, {0}, is too long. A web address was requested that had handles for more than one parent community. See SystemOut.log for more information about the error.
CLFRM0186E: The search service is unavailable at this time. A search could not be performed because the search service is unavailable. Examine the log files for errors specific to the search service, and address any reported issues. Start the Search application.
CLFRM0192E: Cannot create the specified directory {0}. An invalid directory path was passed as a parameter to a wsadmin command or Connections did not have rights to create the path. Pass in a valid path to an existing directory.


Parent topic:
Error message reference

Related reference:

Communities widget error messages