Troubleshoot ActivitySessions

Use this overview task to help resolve a problem related to the ActivitySession service.

IBM recommends using the High Performance Extensible Logging (HPEL) log and trace infrastructure . We view HPEL log and trace information using the logViewer .

To identify and resolve ActivitySession-related problems, we can use the standard WebSphere Application Server RAS facilities. If we encounter a problem that you think might be related to ActivitySessions, complete the following stages:

Tasks

1. Check for ActivitySession messages in the admin console. The ActivitySession service produces diagnostic messages prefixed by "WACS". The error message indicates the nature of the problem and provides some detail. The associated message information provides an explanation and any user actions to resolve the problem.

2. Check for ActivitySession messages. The ActivitySession service produces diagnostic messages prefixed by "WACS". The error message indicates the nature of the problem and provides some detail. The associated message information provides an explanation and any user actions to resolve the problem. Activity log messages produced by the ActivitySession service are accompanied by Log and Trace Analyzer descriptions.

   (iSeries) (Dist)Check in the application server's SystemOut log at was_home\logs\server\SystemOut for error messages with the prefix WACS. If needed, check other messages, which should provide extra details about the problem.

   (ZOS)Check in the SYSPRINT or SYSOUT log for error messages with the prefix WACS. If needed, check other messages, which should provide extra details about the problem.

Related:

The ActivitySession service

Use High Performance Extensible Logging to troubleshoot applications