collector command - summary option
WAS products include an enhancement to the collector tool beginning with V5.0.2, known as the collector summary option.
The collector summary option helps you communicate with WebSphere Application Server technical staff at IBM Support. Run the collector tool with the -Summary option to produce a lightweight text file and console version of some of the information in the Java archive (JAR) file that the tool produces without the -Summary parameter. You can use the collector summary option to retrieve basic configuration and prerequisite software level information when starting a conversation with IBM Support.
The collector summary option produces version information for the WAS product and the operating system as well as other information. It stores the information in the Collector_Summary.txt file and writes it to the console. You can use the information to answer initial questions from IBM Support or you can send the Collector_Summary.txt file directly to IBM Support.
Run the collector command to create the JAR file if IBM Support needs more information to solve your problem.
To run the collector summary option, start from a temporary directory outside of the WAS product installation root directory and enter one of the following commands:
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![[Linux]](../../linux.gif)
![[AIX HP-UX Solaris]](../../unix.gif)
app_server_root/bin/collector.sh
-Summary
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![[Windows]](../../windows.gif)
app_server_root \bin\collector.bat
-Summary
Related tasks
Gathering information with the collector tool