Configure the browser to use the plug-in

Set up the browser to successfully download documents.

If the Document Manager browser plug-in is installed, we can download documents from Document Manager and work on them using applications on the local computer. You may need to configure the way the browser handles files to successfully download documents.

To configure Mozilla:

1. Open Mozilla.

2. Go to Edit > Preferences. The Preferences window opens.

3. Expand the Navigator Category and select Helper Applications.

4. Click New Type.

5. Type unknown in both the MIME Type and Extension fields.

6. Select Save it to Disk.

7. Click OK to save the settings and return to the Preferences window.

8. Save the changes.

To configure Internet Explorer:

1. Open Internet Explorer.

2. Go to Tools > Folder Options. The Folder Options window opens.

3. Click the File Types tab.

4. Select the extension you want to configure from the Registered file types list. For example, select doc to associate that extension with Microsoft Word documents.

5. Click Advanced. The Edit File Type window opens.

6. Select Open from the Actions list.

7. Ensure that Confirm open after download is checked.

8. Click OK to save the settings and return to the Folder Options window.

9. Save the changes.

10. Repeat this process for other file types that you plan to download.

 

Parent Topic

Configuring the browser to work with documents

 

Related tasks

Enabling and disabling the browser plug-in
Upgrading the plug-in

 

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