Storage manager codes (X'E2')

 

If a storage manager reason code occurs that is not listed here, an internal error has occurred. Collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20001, 00E20002

Explanation:

An internal error has occurred.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20003

Explanation:

A request for storage indicated that sufficient storage in the private area was not available.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Increase region size.

If you are unable to solve the problem by increasing the region size, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20004

Explanation:

A request for storage indicated that sufficient storage was not availab le because of pool size limits.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Increase pool sizes.

If you are unable to solve the problem by increasing the pool sizes, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20005, 00E20006, 00E20007, 00E20008, 00E20009

Explanation:

An internal error has occurred.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Collect the items listed in Storage manager problem determination and contact your IBM support center.

00E2000A

Explanation:

A request to get storage was unsuccessful.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Increase the region size.

If increasing the region size does not help you solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E2000B

Explanation:

A request to get storage was unsuccessful.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Increase region size.

If increasing the region size does not help you solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E2000C

Explanation:

A request for storage indicated that sufficient storage was not available because of pool size limits.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Increase pool sizes.

If increasing the pool size does not help you solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E2000D, 00E2000E

Explanation:

An internal error has occurred.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

The most likely cause of the problem is a storage overlay or an invalid storage request from a queue manager component. A product other than MQ could cause the storage overlay problem.

Collect the items listed in Storage manager problem determination and contact your IBM support center.

00E2000F, 00E20010, 00E20011, 00E20012

Explanation:

An internal error has occurred.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20013

Explanation:

A request to get storage was unsuccessful.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Increase region size.

If increasing the region size does not help you to solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20014

Explanation:

An internal error has occurred.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20015

Explanation:

A request for storage indicated that 8K bytes of private area storage in subpool 229 was not available.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

There is probably a shortage of private area storage in the address space in which the problem occurred. Increase maximum private storage.

If increasing the maximum private storage does not solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20016

Explanation:

A request for storage indicated that sufficient storage in subpool 229 was not available.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Increase region size.

If increasing the region size does not help you resolve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20017, 00E20018, 00E20019

Explanation:

An internal error has occurred.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Collect the items listed in Storage manager problem determination and contact your IBM support center.

00E2001A

Explanation:

An error has occurred with the z/OS ESTAE.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested. Register 15 contains the return code from the z/OS ESTAE.

System Programmer Response:

Collect the items listed in Storage manager problem determination and contact your IBM support center.

00E2001B

Explanation:

The 'setlock obtain' function issued a nonzero return code.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Collect the items listed in Storage manager problem determination and contact your IBM support center.

00E2001D, 00E2001E

Explanation:

An internal error has occurred.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Collect the items listed in Storage manager problem determination and contact your IBM support center.

00E2001F

Explanation:

There was insufficient storage in the common service area (CSA) to satisfy a request for storage.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Run the monitoring tools available at your installation to review your CSA usage.

Increase the CSA size.

If increasing the CSA size does not solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20020

Explanation:

There was insufficient storage in the private area to satisfy a request for storage.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Increase region size.

If increasing the region size does not solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20021

Explanation:

There was insufficient storage in the common service area (CSA) to satisfy a request for storage.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Run the monitoring tools available at your installation to review your CSA usage.

Increase the CSA size.

If increasing the size of the CSA does not solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20022

Explanation:

There was insufficient storage in the common service area (CSA) to satisfy a request for storage.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Run the monitoring tools available at your installation to review your CSA usage.

Increase the CSA size.

If increasing the size of the CSA does not solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20023

Explanation:

There was insufficient storage in the private area was to satisfy a request for storage.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Increase region size.

If increasing the region size does not solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20024

Explanation:

There was insufficient storage in the common service area (CSA) to satisfy a request for storage.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Run the monitoring tools available at your installation to review your CSA usage.

Increase the CSA size.

If increasing the CSA size does not solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20025

Explanation:

There was insufficient storage in the common service area (CSA) to satisfy a request for storage.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Run the monitoring tools available at your installation to review your CSA usage.

Increase the CSA size.

If increasing the CSA size does not solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20026

Explanation:

A request for storage indicated that 4K bytes of private area storage in subpool 229 was not available.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

There is probably a shortage of private area storage in the address space in which the problem occurred. Increase region size.

If increasing the region size does not solve the problem, collect the items listed in Storage manager problem determination and contact your IBM support center.

00E20027, 00E20028, 00E20029, 00E2002A

Explanation:

An internal error has occurred.

System Action:

The invoker is abnormally terminated. Diagnostic information is recorded in SYS1.LOGREC, and a dump is requested.

System Programmer Response:

Collect the items listed in Storage manager problem determination and contact your IBM support center.

00E2002B

Explanation:

This reason code code is used to force percolation when an error is encountered while in storage manager code and the storage manager has been called recursively.

System Programmer Response:

Refer to the originating error code.

 

Storage manager problem determination

Collect the following diagnostic items:

• A description of the action(s) that led to the error, or if applicable, a listing of the application program, or the input string to a utility program, being run at the time of the error

• Console output for the period leading up to the error

• Queue manager job log

• System dump resulting from the error

• System dump

• Printout of SYS1.LOGREC

• The WebSphere MQ, z/OS, DB2, CICS, and IMS service levels