Tracing Managed File Transfer for z/OS agents

The trace facility in Managed File Transfer for z/OS is provided to help IBM Support diagnose your problems and issues. Various commands and properties control the behavior of this facility.

If we are asked to provide trace output to investigate an issue with an agent, use one of the following options.

If we are unsure which option to use, contact the IBM Support representative and they will advise you on the best way to collect trace for the issue that we are seeing.

Procedure

• If it is possible for you to stop an agent for a short period of time, collect a trace of the agent from startup. For more information, see Collecting a Managed File Transfer for z/OS agent trace from startup.
• If it is not possible for you to stop an agent, then collect a trace dynamically using the fteSetAgentTraceLevel command. For more information, see Collecting a Managed File Transfer for z/OS agent trace dynamically.

• Collecting a Managed File Transfer for z/OS agent trace from startup
  Where it is possible for you to stop an agent for a short period of time, we should collect IBM MQ Managed File Transfer agent trace from startup.
• Collecting a Managed File Transfer for z/OS agent trace dynamically
  Where it is not possible for you to stop an agent for a short period of time, we should collect Managed File Transfer for z/OS agent trace dynamically.

Parent topic: Tracing Managed File Transfer for z/OS resources