IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1
Managing Server fails to get WebSphere profile information when upgrading
The problem: When upgrading the Managing Server 6.1 to ITCAM for Application Diagnostic 7.1, the upgrade fails because the installer cannot find WAS profile information.
The cause: When the Managing Server is installed not using the normal methods, the app.install.path property in the MS_home/etc/ve.properties is unset by default, which causes a problem when upgrading.
The solution: To solve this problem:
- Navigate to the MS_home/etc directory
- Open the ve.properties file
- Find the app.install.path=@{App_Install_Path} property
- Set the value of App_Install_Path to the path where the Visualization Engine is installed. For example:
app.install.path=c:/IBM/WAS61/profiles/AppSrv01/ installedApps/MSNode01Cell/ITCAM_Application.ear
Parent topic:
Installation and configuration