IBM Tivoli Composite Application Manager for Application Diagnostics, Version

User Scenarios

Scenario 1: Verify customer response time complaints

Customer service has been receiving complaints your company's Web sites have been responding slowly. As one of the administrators of the servers, the inquiry has come to your attention. Upon opening the Enterprise Overview page, you immediately see that three of your production servers are no longer available. You also verify that the response time has degraded.

Scenario 2: Diagnose an application problem

Customers have been complaining that they cannot place orders. As one of your company's administrators, you go to the Enterprise Overview page and see that all the servers are up. You find the group that appears to have the highest response time and drill down to the Server Overview page where you see that a database connection pool is saturated.

Parent topic:

Systems overview